Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-harbour-yacht-rental.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and protection of information from our website visitors and users.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. It is important to emphasize that this Privacy Policy does not extend to third-party websites or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy comes into effect when you engage in the following activities:

  1. Using our applications and online services as a registered user.
  2. Visiting our websites, including this Privacy Policy page.
  3. Subscribing or unsubscribing from our newsletters, emails, or any promotional communications.
  4. Making purchases on our platform or communicating with our customer support via phone, email, or SMS.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide the requested services. Here’s a detailed breakdown:

  1. Account Information: Details required to set up and maintain your user account, such as name, username, and contact information.
  2. Payment Information: Credit card details, billing address, and payment history for processing transactions securely.
  3. Financial Information: This includes bank account numbers (if stored for direct debits or refunds) and investment-related data (if provided for financial services).
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and order totals.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses and mobile phone numbers, to deliver personalized content and services.
  6. Location Data: GPS coordinates and location-based data (with your consent) for providing location-specific services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms help us improve our services.
  8. Social Media Information: If you connect with our social media accounts, we may collect data from these platforms, including your social media profile information.
  9. Product Information: Details about the products you show interest in or purchase, such as preferences and customization options.

We gather this data through various means, including direct user input, automated tracking technologies (like cookies), and third-party partners who assist us in delivering our services.

Cookies

Our website uses cookies to enhance your experience and provide insights for improvement:

  1. Strictly Necessary Cookies: These ensure basic functionality, such as remembering login credentials or maintaining session persistence.
  2. Preference Cookies: Tailored settings and preferences are stored to remember your choices.
  3. Analytics Cookies: We use these cookies to gather statistical data about user behavior, which helps us improve our services and content.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose of providing our services and complying with legal requirements. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your personal information is paramount to us. We implement robust organizational and technical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: Secure encryption protocols are employed for data transmission and storage to safeguard sensitive information.
  2. Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not directed towards individuals under the age of 18, and we do not knowingly collect personal data from children in this age group.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  4. Restriction: You may limit our use of your personal information in specific ways.
  5. Portability: You have the right to receive your personal data in a structured, commonly used format.
  6. Objection: Oppose the processing of your data for specific or all purposes.
  7. Non-Discrimination: You are protected from unfair treatment due to exercising your data privacy rights.
  8. Appes/Complaints: File complaints and appeals regarding our handling of your personal information with the relevant supervisory authority.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any queries related to privacy, data protection, unsubscribing from communications, or requesting a copy of your personal data, please contact us:

  • Email: [email protected]
  • Mailing Address: Dubai Harbour Yacht Rental, [Provide Company Address], United Arab Emirates